Privacy Policy
Effective Date: 1 October 2024
Introduction
Welcome to Sydney Child Play Therapy! We understand the importance of protecting your and your child’s privacy. This Privacy Policy explains how we collect, use, and protect personal information in connection with our play therapy services. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Names, addresses, email addresses, phone numbers, and other personal identifiers.
- Health Information: Information related to the mental and emotional health of children, collected with consent for the purpose of providing therapeutic services.
- Payment Information: Credit/debit card details or other payment information required for billing purposes.
- Usage Data: Information about how you interact with our website and services, such as IP addresses and browser types.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our therapeutic services.
- Schedule and manage appointments.
- Communicate with you regarding your child’s treatment and progress.
- Process payments and manage accounts.
- Comply with legal obligations.
3. How We Share Your Information
We only share your information with:
- Therapists and Staff: To provide appropriate care for your child.
- Service Providers: Third parties who help us with payment processing, website management, and other business functions.
- Legal Authorities: When required by law, such as to comply with a court order or prevent harm.
4. Protecting Your Information
We take reasonable precautions to secure your personal information, including encryption, secure storage, and limiting access to only those employees who need it to provide services. However, no system is 100% secure, and we cannot guarantee the security of all personal information.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing or requesting a copy of your information.
- Correcting or updating inaccurate information.
- Requesting deletion of certain information, subject to legal restrictions.
To exercise these rights, please contact us at sydneychildplaytherapy@gmail.com.
6. Children’s Privacy
Our services are designed for children, and we take special care to protect their information. We collect information about children only with parental consent and use it solely for therapeutic purposes.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by email or through our website. The date of the latest revision will be noted at the top of the policy.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Sydney Child Play Therapy
sydneychildplaytherapy@gmail.com
+61 412 920 410